CERTIFICATES & AUTHENTICITY GUARANTEE

At NMDOLL, we are dedicated to providing our customers with high-quality and authentic sex dolls. We understand that purchasing a sex doll can be a significant investment, so you want to be certain the one you choose will live up to your expectations. We work directly with reputable manufacturers and suppliers who share our commitment to providing customers with only the best products. Our authenticity guarantee covers all purchases made on our website, so you can shop with confidence knowing that you’ll receive an authentic product. We stand behind our products and are committed to providing our customers with a safe and authentic shopping experience.

We’ve created a Brand Certification Section to guarantee your trust and security during the purchase process. On this page, you will find all the brands we operate in, as well as the official certifications we have received. We guarantee that all products purchased on our website are genuine and will provide you with a full brand warranty. At the same time, we have prepared a series of Fluently Asked Questions to answer any questions and concerns you may have. Whether you have any concerns about product quality or after-sales service, please contact us, we will be happy to provide you with the truest and most authoritative information.

Your Concerns and Our Answers

Is NmDoll.com a legit website? Are all the dolls you sell genuine?

Yes, NmDoll.com is a legitimate website and an authorized retailer. We sell genuine dolls only, no fakes here!

I have seen posts smearing NmDoll on other sites, are they true?

NmDoll.com has been maligned for a long time.

Some bloggers called themselves “sex doll experts” and made some “reviews”. In the past two years, those guys have never stopped attacking and defaming NmDoll.com. We always give in, and this is the first time we respond. We were shocked and horrified to be able to mobilize public opinion in just a few months. They must stop attacking Nmdoll.com and take the opportunity to recommend their own site when doll lovers ask if Nmdoll.com is legit! Commercial competition should be limited competition, instead of using the name of so-called sex doll experts to guide the direction of public opinion and deceive the public for their own business.

To let all doll lovers have a better experience on our website, and to convince everyone who loves Nmdoll.com, we have put in a lot of effort and have become good partners with major manufacturers. We don’t need to risk damaging the relationship between Nmdoll.com and manufacturers like WM/SE/YL Doll. We have enough orders and profits, we don’t need to sell fakes to get profits to support our company. These things that are spread and amplified on the Internet cannot be the whole truth. Nmdoll’s principle of selling authentic products has never changed. We know that no company is doomed to last if it relies solely on selling knock-offs and fakes.

We tend to compete fairly, and we respect all active front-end competitors.

Why are there so many sex doll websites that look so similar to NmDoll.com? Can I buy a doll there?

NmDoll has one websites : nmdoll.com These one are legal and official.

For a long time, Nmdoll’s banners, doll pictures, copy content, and web page layout have been plagiarized. Some sellers even registered domain names similar to Nmdoll.com, and made some fake websites to advertise on Facebook, eBay, and Aliexpress. They pretend to be Nmdoll to attract customers, and some even set very cheap prices on the site (like $79 for a doll). NmDoll was unable to follow up and warn them in time, and as a result, you often find many websites that look very similar to Nmdoll.com. In order to ensure the safety of your funds, please be sure to place an order and pay on a correct and legal website.

Can I trust product reviews on your website?

Absolutely! The reviews on the website are all reviews from real customers after purchase. As a business, we consider customer reviews to be very important as they provide valuable feedback and suggestions that help us understand our customers’ views and feelings about our products and services. We actively respond to feedback from our customers, ions as well as opinions using their suggestions to improve our products and services. At the same time, we strictly adhere to relevant regulations, respect customer privacy, and protect customer information from being disclosed. So we hide the customer’s name and only show the reviews.
 
I suspect that the sex doll I purchased is fake, what should I do?
1. Which website did you purchase from? What brand is it? what is the order number?
2. Check whether the accessories in the doll package are consistent with those displayed by the official brand.
3. Write an email to the brand to confirm whether they have received the order.
4. If it is confirmed that your doll is a fake, contact the website you purchased to return it and refund.
 
Can you provide a list of authorized retailers to ensure that I am purchasing an authentic sex doll?
We have over 30 brands listed on our website and we are their legal authorized retailer. However, some brands do not provide authorization certificates for the time being. But after you place the order, you can write to them to confirm the order number and production progress to ensure that your doll is produced by the original factory.
 
How can I verify the authenticity of a sex doll purchased from this website?
Most of the doll packages from our website are equipped with the brand’s own accessories or anti-counterfeiting codes, If you still cannot confirm whether the doll you purchased is authentic, you can write an email to the brand you purchased to request a confirmation, with package information, doll photos, accessories pictures, etc.
 
How does NmDoll keep my information and funds safe?
1. We use a reputable and secure payment gateway that is certified by PCI DSS (Payment Card Industry Data Security Standard). This will ensure that all payment transactions are encrypted and protected against unauthorized access.
2. Secure Sockets Layer (SSL) certificate is a security protocol that encrypts the data transfer between the web server and the browser. Nmdoll.com has an SSL certificate. Your personal and financial information is being transmitted securely.
3. We take data privacy seriously and always protect your personal information.
 
Can you provide any warranty or guarantee for sex dolls purchased from NmDoll.com?
1. We guarantee that your doll is genuine from the original manufacturer. NO FAKES HERE!
2. After you receive the doll, if you have any quality problems, please contact us in time. We absolutely do not allow any customer to have an unpleasant purchase experience!
3. Please pay by PayPal as much as possible. Buyer protection in PayPal allows you to better exercise your buyer rights.